FAQs

Pricing depends on several factors, including the size of your property, the type of cleaning service, the condition of the space, and how often cleaning is needed. We offer free, no-obligation estimates to give you an accurate, customized quote based on your specific requirements.

Yes. Our team arrives fully equipped with professional-grade, high-quality cleaning products. If you have specific product preferences or sensitivities, let us know and we will do our best to accommodate them.

Yes. Our cleaning professionals bring their own professional-grade vacuums equipped with advanced filtration systems to ensure thorough cleaning of carpets and hard floors.

No, you do not need to be home. Many of our clients provide secure access codes, keys, or garage codes so we can clean while they are at work or running errands. However, you are always welcome to be home during your appointment if you prefer.

The ideal cleaning frequency depends on your lifestyle, household size, and personal preferences. We offer flexible scheduling including weekly, bi-weekly, monthly, and one-time deep cleaning options to match your needs.

Yes. Weekly cleaning is one of our most popular recurring services, ideal for busy households, families with children or pets, or anyone who loves coming home to a consistently pristine living space.

Yes. Bi-weekly cleaning provides a wonderful balance of regular maintenance and convenience, keeping your home consistently clean and well-maintained every two weeks.

Yes. Our monthly cleaning service is great for maintaining lighter upkeep or supplementing your own regular cleaning routines with a thorough professional refresh.

Yes. We provide comprehensive one-time deep cleaning services as well as thorough deep cleanings before starting any recurring maintenance schedule, reaching areas that standard cleans might miss.

Yes. We provide customized cleaning services for apartments of all sizes, ensuring every room is sparkling clean and fresh.

Yes. Condominiums are among the many residential properties we regularly clean across Central Connecticut, tailoring our approach to your specific layout.

Yes. We offer professional commercial cleaning and janitorial services for corporate offices, professional suites, and small businesses to maintain a pristine, productive work environment.

Yes. We provide reliable janitorial and sanitization services for educational facilities, daycare centers, and learning institutions to ensure clean, healthy spaces for students and staff.

Yes. We specialize in medical and dental office cleaning, adhering to strict sanitation and disinfection standards to maintain a safe environment for patients and healthcare providers.

DomesticAide is bonded and insured, providing protection and peace of mind for our residential and commercial clients.

Yes. Every member of our cleaning team undergoes extensive background checks, reference verifications, and routine drug testing before stepping foot into any client's home or business.

Your satisfaction is our top priority. If anything is missed or doesn't meet your expectations, please contact us within 24 hours, and we will gladly return to re-clean the area free of charge.

We kindly request at least 48 hours’ notice if you need to cancel or reschedule your cleaning appointment. Please see our Cancellation & Rescheduling Policy for complete details.

Life happens! If you need to skip or pause a recurring cleaning session, just give us advance notice. We will seamlessly resume your regular schedule on your next designated cleaning day.

We proudly serve Central Connecticut, including:

• Simsbury
• Avon
• Canton
• West Hartford
• Granby
• Farmington
• Bloomfield
• Barkhamsted
• East Granby
• Glastonbury
• Suffield
• South Windsor
• Middletown
• Wethersfield
• Rocky Hill
• Manchester
• East Hartland
• East Hartford