FAQs

Pricing depends on several factors, including the size of your property, the type of cleaning service, the condition of the space, and how often cleaning is needed. We offer free, no-obligation estimates to give you an accurate, customized quote based on your specific requirements.

Yes. Weekly cleaning is one of our most popular recurring services, ideal for busy households, families with children or pets, or anyone who loves coming home to a consistently pristine living space.

Yes. Bi-weekly cleaning provides a wonderful balance of regular maintenance and convenience, keeping your home consistently clean and well-maintained every two weeks.

Yes. Our monthly cleaning service is great for maintaining lighter upkeep or supplementing your own regular cleaning routines with a thorough professional refresh.

Yes. We provide flexible one-time cleaning services for special occasions, moving in or out, post-construction cleanup, or simply when your home needs an intensive professional refresh.

Yes. We provide comprehensive one-time deep cleaning services as well as thorough deep cleanings before starting any recurring maintenance schedule, reaching areas that standard cleans might miss.

No, you do not need to be home. Many of our clients provide secure access codes, keys, or garage codes so we can clean while they are at work or running errands. However, you are always welcome to be home during your appointment if you prefer.

Yes. Our team arrives fully equipped with professional-grade, high-quality cleaning products. If you have specific product preferences or sensitivities, let us know and we will do our best to accommodate them.

We thoroughly clean all primary living spaces, including kitchens, bathrooms, bedrooms, living rooms, dining areas, hallways, and entryways, adhering to your customized cleaning checklist.

Yes. Our cleaning professionals bring their own professional-grade vacuums equipped with advanced filtration systems to ensure thorough cleaning of carpets, rugs, and hard floors.

Yes. We carefully mop all hard surface flooring—including hardwood, tile, laminate, and vinyl—using appropriate cleaning solutions to protect and shine your floors.

Yes. Our bathroom cleaning covers sanitizing tubs, showers, glass doors, sinks, vanities, toilets, mirrors, fixtures, counters, and floors to ensure a pristine and hygienic space.

Yes. We clean and sanitize countertops, sinks, exterior appliance surfaces, backsplashes, cabinet exteriors, and tables, leaving your kitchen spotless and ready for use.

We kindly request at least 48 hours’ notice if you need to cancel or reschedule your cleaning appointment. Please refer to our Cancellation & Rescheduling Policy for complete details.

Life happens! If you need to skip or pause a recurring cleaning session, just give us advance notice. We will seamlessly resume your regular schedule on your next designated cleaning day.

Your satisfaction is our top priority. If anything is missed or doesn't meet your expectations, please contact us within 24 hours, and we will gladly return to re-clean the area free of charge.

To help us maximize our cleaning efficiency, we recommend picking up personal items, toys, clothing, and clutter from floors and surfaces prior to our arrival so we can focus fully on deep cleaning.

In the event of severe winter weather or hazardous road conditions, we prioritize the safety of our cleaning teams and clients. We will contact you proactively to reschedule your appointment for the next available safe date.

We recommend maintaining a comfortable indoor climate (typically between 68°F and 72°F) during cleaning appointments so our team can work efficiently and safely without extreme heat or cold fatigue.

Yes. We provide flexible recurring commercial cleaning schedules—daily, weekly, bi-weekly, or custom intervals—tailored to meet the operational needs of your business.

Yes. We specialize in medical office cleaning, adhering to strict sanitation and disinfection protocols to maintain a safe, sterile environment for patients and healthcare providers.

Yes. We offer specialized cleaning and disinfection services for dental practices, ensuring high hygiene standards across operatories, waiting rooms, and administrative areas.

Yes. Our comprehensive janitorial services cover floor care, restroom sanitization, trash removal, dusting, break room upkeep, and general facility maintenance cleaning.

Yes. We offer professional commercial cleaning for corporate offices, professional suites, and small businesses to maintain a pristine, productive work environment.

Yes. We service retail stores, showrooms, and shopping boutiques, ensuring your sales floor and display areas always look welcoming and immaculate for your customers.

Yes. We provide reliable sanitization and cleaning services for educational facilities, daycare centers, and places of worship to ensure clean, healthy spaces for communities.

Yes. For commercial and larger facilities, we conduct on-site walkthroughs to assess your space, understand your specific cleaning requirements, and provide an accurate proposal.

Commercial quotes are based on facility square footage, layout complexity, specific service frequency, restroom counts, and any specialized sanitation guidelines required.

Yes. We offer flexible after-hours and evening cleaning schedules to ensure your business operations remain uninterrupted during standard working hours.

DomesticAide is bonded and insured, providing complete protection and peace of mind for our residential and commercial clients.

Yes. Every member of our cleaning team undergoes extensive background checks, reference verifications, and routine screenings before stepping foot into any client's home or business.

We proudly serve Central Connecticut, including:

• Simsbury
• Avon
• Canton
• West Hartford
• Granby
• Farmington
• Bloomfield
• Barkhamsted
• East Granby
• Glastonbury
• Suffield
• South Windsor
• Middletown
• Wethersfield
• Rocky Hill
• Manchester
• East Hartland
• East Hartford